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Welcome to SERT! The fact that you've landed here means that you have purchased one of our products and for that, we thank you sincerely for your support.
Ownership of a new product is always existing but it helps to know that the manufacturer (us) will always have your back when any issues do creep up. In the almost two (2) decades that the brand has been around we have a warranty return rate of less than 0.5%! That's 1 return for every 200 sold, waaaaaay below the industry standard. But for the 1 that has any issue, we are here to standby our product with our after-sales services starting with your warranty. So what is our warranty like, here's the explanation:
Understandably not everything we offer is going to meet everyone's expectation so should the occasional request for return happen, here's the link to guide you on this: